Our Mission
Empower people. Stabilize organizations.
Stressful events, crises, and interpersonal challenges cannot be completely avoided.
HF Human Factor GmbH develops and operates professional peer support systems and psychosocial support structures for complex, safety-critical organizations that bear a high level of responsibility and face particular stresses.
In complex and safety-critical work environments, people shoulder significant responsibilities every day. Stressful events, crises, and interpersonal challenges cannot be completely avoided. This makes professional support structures—which empower people and stabilize organizations—all the more important.
HF Human Factor GmbH develops and operates professional peer support systems and psychosocial support structures for organizations with significant responsibilities and unique challenges.
Who We Are
For over 30 years, we have been supporting airlines and aviation companies, healthcare organizations, educational institutions, and other complex and safety-critical organizations.
Our work combines operational experience with professional psychosocial support. We understand the unique demands of safety-critical work environments as well as the importance of trust, reliability, and professional processes.
Collaboration with HF Human Factor
Professional support structures are built on trust, experience, and close collaboration with the people and organizations that sustain them.
That is why we support our partners over the long term—from the initial concept through implementation and operational support to the ongoing development of existing systems.
Our
Stance
People are at the heart of our work.
At the same time, we always view psychosocial support as an integral part of organizational stability and a culture of safety.
We work confidentially, professionally, and independently. Our approach combines prevention, early support, and the long-term development of existing structures. Our focus is not on short-term measures, but on sustainable systems that empower employees, foster collaboration, and alleviate the long-term burden on organizations.
Professional support is built on trust, clear processes, and the ability to understand our clients' operational realities.
Standards & Quality
Internationally recognized technical standards
HF Human Factor GmbH operates in accordance with recognized international standards in the areas of peer support and psychosocial crisis intervention. Our trainers are appropriately qualified and accredited.
For decades, we have been working closely with the Mayday Foundation, drawing on shared professional structures, networks, and many years of operational experience.
We bring together trained peers, mental health professionals, and professional processes to create reliable support structures—from selection and training through quality assurance and supervision to the long-term development of existing systems.
